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pg279q或者xb271hu遇到以下问题,速度拿去修吧

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显示器画面错位,不知道为什么国内没一点消息已经是五个月之前的事了,国外是召回必须返厂升级固件,自己无法解决,理论上用这块面板都有可能发生


IP属地:江苏1楼2017-02-19 10:06回复
    华硕 To all PG279Q owners,
    We’ll be launching a firmware update program to address an issue with the ROG SWIFT PG279Q monitor. If you’re experiencing any issues where there’s a noticeable line that appears down the middle of the monitor or bright vertical lines that either run along on the left or right edge of the monitor then you’ll require this firmware update. This is a known issue that occurs for all monitors using this specific LCD panel and only occurs for systems with Nvidia graphics cards.
    In cooperation with Nvidia we have come out with a new firmware update that will address this issue. Unfortunately the firmware can only be performed using special equipment so all monitors will need to be shipped back to our service centers to perform the firmware update.
    机翻 对所有PG279Q业主,
    我们将推出固件更新程序,以解决ROG SWIFT PG279Q显示器的问题。 如果您遇到任何问题,其中有一个明显的线出现在显示器的中间或明亮的垂直线,它们沿着显示器的左边缘或右边缘,那么你将需要此固件更新。 这是使用此特定LCD面板的所有显示器都会发生的已知问题,并且只会发生在使用Nvidia显卡的系统上。
    与Nvidia合作,我们出来了一个新的固件更新,将解决这个问题。 不幸的是,固件只能使用特殊设备执行,因此所有监视器都需要运回我们的服务中心执行固件更新。


    IP属地:江苏3楼2017-02-19 10:08
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      宏基 Re: Line down the middle, overlapping image
      The Acer Community team monitors all discussions here. We also constantly report hot trends and relay any product performance concerns to the proper teams as soon as they are identified. In short, we act as a liaison between you the customer base and the Acer teams who make and maintain our product lines.
      In this case, Acer has provided a fix for the line down the middle of the screen issue, but this fix must be applied in an Acer repair center. This is not ideal for you or Acer, but unfortunately it is necessary.
      I understand that you are frustrated with this solution and with the results some of you have had with your local Support. After reading these latest posts I can understand why. But posting here is not going to solve the problem for you. The only way to get the new firmware is to contact your local Service team and arrange for a repair of the unit. Now, I'm not saying don't bother to post here. This is your Community, and we welcome your comments both good and bad...
      I'm simply telling you that your solution is not going to come by posting here. It's going to come by contacting your local support and arranging a repair.
      Acer is a global company with regional support so experiences in one region will not necessarily be the same in another. So please, call, email or chat with your local Support team and arrange for your solution. Acer wants to help.
      机翻 Re:沿着中间排列,重叠的图像
      宏碁社区小组负责监控这里的所有讨论。我们还不断报告热点趋势,并在确定产品性能问题后立即将其传达给正确的团队。简而言之,我们作为您与客户群和制造和维护我们的产品线的宏碁团队之间的联络人。
      在这种情况下,宏碁已经为屏幕问题中间的行提供了修复,但是此修复必须在Acer修复中心应用。这不是你或宏碁的理想,但不幸的是有必要。
      我了解您对此解决方案感到沮丧,并且您的一些结果与您的本地支持部门有关。阅读这些最新的帖子后,我可以理解为什么。但发布在这里不会解决你的问题。获取新固件的唯一方法是联系当地的服务团队,并安排维修设备。现在,我不是说不打扰张贴在这里。这是你的社区,我们欢迎你的意见,好的和坏的...
      我只是告诉你,你的解决方案不会通过发布在这里。这将是通过联系您当地的支持和安排修复。
      宏碁是一家拥有区域支持的全球性公司,因此在一个地区的经验在另一个地区不一定相同。因此,请与当地支持小组联系,致电,发送电子邮件或聊天,并安排您的解决方案。宏碁想帮助。


      IP属地:江苏4楼2017-02-19 10:10
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        用不起那么贵的


        IP属地:浙江来自Android客户端5楼2017-02-19 10:22
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          吓得我赶紧看了下


          IP属地:福建来自iPhone客户端6楼2017-02-19 10:58
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            我的XB271HU遇到了 机器是今年5月份的 准备退货中…


            来自iPhone客户端7楼2017-07-11 16:30
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              这个情况…


              来自iPhone客户端8楼2017-07-11 16:31
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                我也是这个情况,你们是怎么处理的


                IP属地:四川9楼2017-09-14 22:05
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                  PG278Q好像也有类似问题


                  IP属地:浙江11楼2022-06-30 00:39
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