以下聊天过程，大致是我要退游戏，邮件验证成功，买错了
Ubi-Lime: Thanks for contacting Ubisoft Support. You're now connected with Ubi-Lime, please allow a few moments for the specialist to acquaint themselves with your case. We will be with you shortly.
我: I want a refund for the Rainbow Six Extraction.（游戏英文名）
Ubi-Lime: Hi GuoZixie, okay, please allow me a moment to investigate the order on your account and see if we can offer a refund in this case. In the meantime, please click on the verification link that was just sent to your email. This is done to verify that you're the owner of the account.
我: Thank you for verifying the email address on your Ubisoft Account. Your case will be updated as soon as possible.（邮件验证后复制验证成功英文）
Ubi-Lime: Thank you!
Ubi-Lime: In this case we can offer a refund your copy of Rainbow Six Extraction.
Ubi-Lime: This refund has been requested with the relevant team and will be processed shortly. Once we have confirmation that your refund is in process, we'll update you via email. Thank you for your patience :)
GuoZixie: OK
Ubi-Lime: And before I forward the refund request, can you please tell me the reason for your refund request?
我: Wrong purchase（机翻
）
Ubi-Lime: Okay, thank you for letting me know!
Ubi-Lime: That will be all the information I need. I will now forward your refund request as mentioned. Can I help you with anything else in the meantime?
我: （直接发88）
Ubi-Lime: Ok! Goodbye! And please feel free to reach out to us again at any time :)
