apex英雄吧 关注:742,110贴子:13,425,465

【申诉教程】前段时间被误封,申诉几回解开了,遂出教程造福8u

只看楼主收藏回复

一楼放撤销封禁图
前情提要1500h十传号被封,无封禁理由无邮件


IP属地:安徽来自Android客户端1楼2024-09-26 21:16回复
    首先申诉大前提:自己想想自己有没有开脏东西。lz是没开脏东西被封禁,如果你开了申诉不了能怪谁


    IP属地:安徽来自Android客户端2楼2024-09-26 21:17
    收起回复
      首先上ea官网(暂时不用魔法),查看被封记录https://help.ea.com/hk/my-ban-history/
      如果***an了,会显示有个活跃/Active,点右边的申诉


      IP属地:安徽来自Android客户端3楼2024-09-26 21:19
      收起回复
        一切正常的话,会给你跳转到申诉界面,注意⚠️
        如果你右下角的语言选择了繁体中文,有和客服聊天的选项,我的建议是别管,现在客服没法帮你直接解ban,只能扯皮让你走流程申诉。
        所以⚠️把语言改成简体中文/英国(united kingdom),有发邮件的选项(email us)
        lz找了三次简体中文,两次中文邮件,一次英文,都驳回了。最后找的英国(united kingdom),发了一封英文邮件,然后就解封了


        IP属地:安徽来自Android客户端4楼2024-09-26 21:23
        回复
          然后重点来了,切换完语言选项,会发现原本的联系客服框框,变成了发送电子邮件(email us)
          ⚠️注意,这时候要开魔法⚠️⚠️了,再点击email us,会跳转让你填平台或者资料(lz忘了哪个先出来了,但都会有的)
          ⚠️资料名字随意,邮箱一定是你被封号的那个账号关联邮箱,lz是qq邮箱
          ⚠️平台选择Steam,没记错在第一排第三个,然后输入申诉文本。内容楼下说。


          IP属地:安徽来自Android客户端5楼2024-09-26 21:26
          回复
            首先是标题,lz的标题是【我的游戏账号被错误封禁】拿翻译机机翻即可
            内容:【我的游戏时间是xxx小时,充值了xx钱,我非常热爱这个游戏,一直遵循ea的玩家准则,没有通过作弊进行不当竞争,没有在游戏使用侮辱性言论,我猜是之前的EAC反作弊更新,导致我的游戏账号被错误封禁,是你们的错误检测不出我电脑中正常运行的软件】机翻即可


            IP属地:安徽来自Android客户端6楼2024-09-26 21:32
            收起回复
              关于怎么在无邮件封禁时查看封禁理由
              需要查看eadate
              ⚠️首先进入ea官网【ea.com】登上你的号,然后进入账户管理→您的ea数据→请求下载
              等一会就能下好了
              然后搜索关键词【Ban】
              ⚠️lz的申诉附件,填写了我的IP变动,说是加速器导致的IP变动



              IP属地:安徽来自Android客户端7楼2024-09-26 21:45
              收起回复
                兄弟魔法怎么开


                IP属地:江苏来自Android客户端8楼2024-09-26 22:01
                收起回复
                  我试试


                  IP属地:重庆来自iPhone客户端9楼2024-09-26 23:28
                  收起回复
                    3


                    IP属地:新疆来自Android客户端10楼2024-09-27 01:14
                    收起回复
                      一直回复我们已经经过充分调查,请不要期待更多回复是不是寄了了


                      IP属地:湖南来自Android客户端11楼2024-09-27 14:44
                      收起回复
                        "PIL_Transactions": [
                        {
                        "gameDomain": "APEX_LEGENDS",
                        "mode": "BAN",
                        "context": "ALL",
                        "reason": "COMPETITIVE_ADVANTAGE",
                        "status": "ACTIVE",
                        "startDate": "2024-09-21T09:50:03",
                        "platform": "ALL"
                        }
                        ],
                        "_source": {
                        "_source": {
                        "loginLog": [
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "US",
                        "IP": "23.143.136.82",
                        "Timestamp": "2024-09-21T10:50:44.331Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "US",
                        "IP": "23.143.136.82",
                        "Timestamp": "2024-09-21T10:50:24.263Z",
                        "Event_Status": "FAILED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "ZA",
                        "IP": "45.221.102.91",
                        "Timestamp": "2024-09-21T10:17:21.375Z",
                        "Event_Status": "FAILED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "ZA",
                        "IP": "45.221.102.91",
                        "Timestamp": "2024-09-21T10:16:34.318Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "ZA",
                        "IP": "45.221.102.91",
                        "Timestamp": "2024-09-21T10:15:36.880Z",
                        "Event_Status": "FAILED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "KR",
                        "IP": "49.128.198.4",
                        "Timestamp": "2024-09-21T10:14:09.325Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "ZA",
                        "IP": "45.221.102.91",
                        "Timestamp": "2024-09-21T10:09:26.623Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "ZA",
                        "IP": "45.221.102.91",
                        "Timestamp": "2024-09-21T10:09:07.794Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "KR",
                        "IP": "49.128.198.4",
                        "Timestamp": "2024-09-21T10:01:49.798Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "KR",
                        "IP": "49.128.198.4",
                        "Timestamp": "2024-09-21T10:00:15.814Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "KR",
                        "IP": "49.128.198.4",
                        "Timestamp": "2024-09-21T09:57:45.958Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "KR",
                        "IP": "49.128.198.4",
                        "Timestamp": "2024-09-21T09:57:08.043Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "KR",
                        "IP": "49.128.198.4",
                        "Timestamp": "2024-09-21T08:36:11.192Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "KR",
                        "IP": "49.128.198.4",
                        "Timestamp": "2024-09-21T06:44:52.671Z",
                        "Event_Status": "SUCCEEDED"
                        },
                        {
                        "Event_Type": "loginLog",
                        "IP_Geolocation": "KR",
                        "IP": "49.128.198.4",
                        "Timestamp": "2024-09-21T04:46:36.497Z",
                        "Event_Status": "SUCCEEDED"
                        感觉是ip变动的原因,但我加速器都没有南非节点怎么给我干这去了,美服也没去过


                        IP属地:湖南12楼2024-09-28 15:09
                        收起回复
                          哥这样就算是发送成功了吗?我这边填写的时候没有让我去填写平台,直接就是姓名和邮箱,我也没有收到ea的回复邮件


                          IP属地:河南13楼2024-10-01 19:40
                          收起回复
                            这样是不是彻底没救了


                            IP属地:江苏来自Android客户端14楼2024-10-02 13:14
                            收起回复
                              d


                              IP属地:安徽来自Android客户端15楼2024-11-10 18:18
                              收起回复